I've installed the Email API for CiviRules, but nothing about emails is showing up under actions in CiviRules. Have tried uninstalling and reinstalling, but no change. Is there another step that I need to be taking to enable email sending?

CiviCRM 4.6.33 on Drupal 7.56, CiviRules 1.15, Email API 1.10.


4 Answers 4


Updating https://github.com/CiviCooP/org.civicoop.emailapi to version 1.11 appears to have fixed this!

  • Indeed, fixed in 1.11!
    – Lars SG
    Jan 7, 2018 at 19:00

You should try to clear CiviCRM's cache as mentioned in CiviRules' documentation :

If you add your action as a a managed entity (which we think is a good idea) you will obviously have to do a {yoursite}/civicrm/clearcache to make sure the new managed entity is available.

Cheers, Olivier;

  • 1
    I've tried that, but still no luck.
    – Lars SG
    Jan 6, 2018 at 5:20

I encountered the same issue a month ago. After installing both the E-MAIL API and CiviRules I wasn't able to select send email rule, but I could send emails through the API explorer.

In other words everything was working only I wasn't able to select send email action when I defined rules. It turned out that a row was missing from the civirule_action table of the CiviCRM database.

I fixed the issue by adding the missing row (copied over from the CiviCRM instance with working CiviRules) with name emailapi_send label Send e-mail and class CRM_Emailapi_CivirulesAction.

The table that works should look like this:

enter image description here

I don't know what caused it, but I suspect the issue arose because CiviRules and E-MAIL API extensions were uninstalled and then installed again couple of times trying to resolve an unrelated issue. I was using the newest CiviCRM version at the time (4.7.27)


Ok, so did a combination of the above to fix this on WordPress install:

Added the SQL statement manually:

INSERT INTO civirule_action (name, label, class_name, is_active)
VALUES('emailapi_send', 'Send E-mail', 'CRM_Emailapi_CivirulesAction', 1);

Deleted the plugin, manually added the v1.11, refreshed cache and it installed properly. After I was able to execute the v1.7 upgrade and complete the database update.

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