5

I have a contribution page that has six paid memberships and one free membership. When the free membership is selected, it kept displaying the error that the Payment Type (Processor)was required. After I deselected the required field requirement for Payment Processorm, the payment types disappear and they could make it to the "Continue" page, but then CiviCRM shows the "red banner" error page.enter image description here

Is there a way to allow them to select a payment processor, even though the amount is zero? Thats what it used to do before version 6.0 (I think).

I am using CiviCRM 4.6.2 on Joomla 3.4.1. All paid memberships work great. However when the free membership ($0.00) is selected, the Payment Types - includeds Paypal, Stripe and pay by check, all disappear, but seem to require one be selected before allowing them to sign up for the free membership.

  • Can you clarify what version of CiviCRM you are using. Did you mean to say you are using version 4.6.x? – Shai May 11 '15 at 22:44
  • 1
    Can you verify that the Payment Processor you are using for the page is fully set up? This error sometimes happens with PayPal or other processors when the URL to their API endpoint isn't set. – Nicholai May 12 '15 at 2:45
  • I thought I responded, sorry. My payment processors all work fine unless you select the membership for $0.00, then the payment processor selection disappears. When you go to confirm, it give the error. – Hudson Essex Terraplane Club May 18 '15 at 23:42
  • I seem to remember this bug being fixed recently. Can you upgrade to 4.6.3? – Coleman May 30 '15 at 1:46
  • I am using 4.6.3 and I still get the error. Just checked again to make sure. – Hudson Essex Terraplane Club May 31 '15 at 3:34
2

UPDATE Aug19/2015: The fix is included in 4.6.7

This bug as reported at https://issues.civicrm.org/jira/browse/CRM-14536 seems to be fixed and in QA - if folks can test and report finding that would be great.

The fix is available at: https://github.com/civicrm/civicrm-core/pull/6441

Patch: https://patch-diff.githubusercontent.com/raw/civicrm/civicrm-core/pull/6441.patch

How to do a patch?

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.