When I tried installing by uploading the package file, nothing happened. Then I tried exactly as the installation guide says for Joomla and I get this error: Please enter a package folder. Unable to find install package
This is a new Joomla installation 3.8.5, I am trying to install CiviCRM 4.7.31. I have PHP 5.6. I'm hosted on a shared server so not sure how to check the PHP extensions and configuration or the MySQL version with my cPanel.
I have never used CiviCRM before but I have been using Joomla for years and never got that error with any installation packages.
I would love some help and am looking forward to your support.