We have a CiviCRM system that hasn't been updated for 5 years and the guy who used to do this has left. Now I do have a lot of IT knowledge but am lost with this. Please, can someone advise how much of an easy task this is and if not anyone who can do it for us?

Thank you :)

  • 1
    What is the version of CiviCRM? It should say in the footer when you are logged in. Is it hosted on a virtual machine where you can easily take a snapshot? This would be the easiest so that you could quickly attempt upgrades and then restore if it fails/breaks. – Sleewok Mar 22 at 17:50
  • 1
    The first thing I would figure out is which tables in the database are storing data for your installation. Also determine where the files are located on the server. Is Civi being hosted on Drupal, WordPress, or Joomla? – Sleewok Mar 22 at 17:52
  • 1
    perhaps also worth checking that if civicrm hasn't been upgraded, has your cms been upgraded? both carry security risks if upgrading is not happening – petednz - fuzion Mar 27 at 19:43
  • Also consider: whether your underlying PHP and MySQL are too old, and whether you have any custom modules specific to your organisation that may need development work. – DaveFF Mar 28 at 8:35

Upgrading is not exactly simple, but it can be done with a lot of IT knowledge. You can find information about the upgrade at https://docs.civicrm.org/sysadmin/en/latest/upgrade/ .

If you need an expert to help you search in the partner list: https://civicrm.org/partners-contributors .

Your Answer

By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service, privacy policy and cookie policy, and that your continued use of the website is subject to these policies.

Not the answer you're looking for? Browse other questions tagged or ask your own question.