I upgraded to CiviCRM 5.0.0 on Friday and our contribution pages do not show the credit card fields any more. I have attempted to re-save the contribution pages and payment processor information. When I try to edit the payment processor, I get the following page. I am not sure what else to try, thank you.

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  • I just needed to delete everything in the templates_c folder again. Should I delete question?
    – Christia
    Apr 16, 2018 at 2:49
  • No - do not delete - this is a good question; move your comment into an answer as well Apr 16, 2018 at 3:18

1 Answer 1


I needed to delete everything inside the sites/default/files/civicrm/templates_c/ directory;

rm -R sites/default/files/civicrm/templates_c/*

  • Does drush cc civicrm also do this?
    – mickadoo
    Apr 19, 2018 at 19:50
  • Not in this case. It's not a matter of caching, but recreating the template files.
    – Christia
    Apr 19, 2018 at 19:52
  • "cv flush" should do the civi equivalent of cc
    – petednz - fuzion
    Feb 4, 2022 at 2:57

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