1

Civi 4.7.27

I use extensively Webform Integration to register Memberships.

Since mid April (precisely April 21st, but I don't remember when I did some Module Updates), memberships have not been recorded anymore, though no error message is displayed and Webform Mails are sent (and received).

Some information before further investigation :

  • My memberships have no associated Contribution and are for Life
  • They have some associated multi-valued Custom Fields
  • When they contain a new Contact, the new Contact is not created either
  • I have the same problem on a Test Civi 5.0.0 configuration

I will report this as a bug to https://www.drupal.org/node/add/project-issue/webform_civicrm, and keep this informed if I find other informations.

Improve this question

2 Answers 2

Reset to default
2

ok let’s figure this out:

  • add the webform_civicrm module version + civicrm version to your question
  • check if there are any drupal database updates to be executed
  • use (install if you don’t have it yet) node_clone module to clone your webform
  • on the cloned form: remove the multi-value fileds - check if the form works without them
  • use (install if you don’t have it yet) https://civicrm.org/extensions/civicrm-log-viewer to view any configandlog file entries;

Let us know what clues you can dig up.

Improve this answer
2
  • Nice answer Karin
    – petednz - fuzion ♦
    May 2, 2018 at 19:46
  • Thank you Karin ; but after further investigation, I found the answer (see my answer)
    – Jacques-Marie Moranne
    May 3, 2018 at 13:43
2

After further investigation it appears that :

The problem occurs when you define a Membership custom multi-valued field, even if you specify it as "non required", both in its definition and in the Webform :

If you don't specify at least one value in the Webform, the membership will not be recorded : this means that you have to define this field as required in the webform if you don't want to have the problem.

From my point of view, this is only a partial answer : this issue should be answered :

  • either, at least, by a message which tells that the membership will not be recorded, due to ...
  • or by recording the membership, even with this field empty,
  • or by locking this field as required in the webform,
  • or ...

I will edit my bug report in this way at https://www.drupal.org/project/webform_civicrm/issues/2968720#comment-12598952.

Here under (suggested by Karin and Pete) some screenshots to explain how the field was specified to produce this failure :

enter image description here enter image description here enter image description here enter image description here

Improve this answer
2
  • Ok so can you paste me a screenshot of this field as defined in your CiviCRM -> Custom Data etc.
    – KarinG - Semper IT
    May 3, 2018 at 14:28
  • Jacques - you should 1/ accept your own answer 2/ paste those screenshots in this answer, not add them as a separate answer is it will end up getting down voted
    – petednz - fuzion ♦
    May 4, 2018 at 19:39

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.