I have one member who signed up 3 years in a row online. Every year he used a different variation of his name. How can I unify these files using the deduping mechanism?

  • 1
    Hi it is possible my answer is 'off target' as your Subject was 'dedupe files' and you have tagged this as 'filesystem'. I have answered assuming you mean 'dedupe contacts' and if that is the case we should change the Tags on this questions
    – petednz - fuzion
    May 9, 2018 at 20:00

1 Answer 1


There is detailed documentation here https://docs.civicrm.org/user/en/latest/common-workflows/deduping-and-merging/

If you have your contacts in a Search result, then you can click on them both, and under ACTIONS find Merge Contacts which will take you to a page with url like


so the other option is to just paste that in to your url, change the to ids (ie the cid and the oid) and that will give you the screen with the two contacts ready to merge.

At that point you will have a 'flip' button if you want to merge the other way round.

Then repeat for the remaining two.

Note merging records with Membership data does not 'merge' that data, it can 'add' the membership records from one to the other - but you may need to manually adjust the start or end dates if you want to end up with just a single member record.

Also, for future, you should read up about Dedupe Rules and see if you can set this up to help avoid this situation. the other thing to note is if you are sending renewal reminders (manually or via Scheduled Reminders) and use a checksum then it helps avoid this situation as the link temporarily logs the contact in so there is no option to create a duplicate.

hope that helps.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.