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While adding a contribution manually, the first step is to find a contact. If the contact is not found, I remember being able to select 'new contact' from the bottom of the autocomplete list. As at 4.7.25 is it possible to add a contact from the contribution page or do we need to move to 'new individual' if the contact is not found while taking payments?

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It does show up the link to create contact when no match is found.

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From your shared image it looks like the user has limited permission to create contact/access CiviCRM profile or also check if 'New Individual' Profile is enabled under Reserved profiles.

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  • Something weird anyway. I created a copy of the site upgraded it to 4.7.35 and this worked. Copied both drupal and civicrm. Then deployed it to the production site, ran the upgrade/clear templates cache etc. Still doesn't work. – Interlated May 31 '18 at 2:47
  • Second copy of the site on 5.1.2 - also fine. – Interlated May 31 '18 at 2:48
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"is it possible to add a contact from the contribution page"

Yes, when you visit the Contribution page select the 'want to do this as a different person' eg from http://dmaster.demo.civicrm.org/civicrm/contribute/transact?reset=1&id=1 or just bookmark the link http://dmaster.demo.civicrm.org/civicrm/contribute/transact?cid=0&reset=1&id=1

the important bit is the cid=0

Then you can fill out the Contribution Page as anonymous and use that approach to create the Contact.

If this isn't a useful Answer then I really haven't understood your question.

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  • I think Pradeep has answered the right question ;-) – petednz - fuzion♦ May 28 '18 at 10:56
  • although in my defence i think it is often a better approach than doing via backend since it is likely to have all the fields you need in one place – petednz - fuzion♦ May 29 '18 at 4:48

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