Event Management - notify participant on receiption of payment or on cancellation

Question

I am setting up an event using CiviEvent.

People can register and have to transfer the event fee.

What do I need to to that people get a one time notification if the payment is received (manual status change to "transfer received") or if their registration is canceled (for example to modify it).

I am aware of the automatic reminders but I did not found how to configure them that the message is sent just at the day of the status change and only at that day.

I am using CiviCRM 5.2.0 on Wordpress 4.9.6.

Thanks,

Andreas

Answer 1

You can do this in one of the two ways

1. When you edit a participant you get an option to send confirmation email. Ticking the checkbox and saving the form will send email to contact.

2. Other option is to send reminder for particular participant status. Navigate to Administer >> Communications >> Schedule Reminders. On Add reminder form select entity as either Event Name or Event type and then select Event Name/Event Type and then Participant status with other fields.

Note: Make sure Schedule reminder schedule job is enabled if you sending it via schedule reminder. But i would prefer to use method 1 as it is most convenient and easy.

HTH

Pradeep