2

Running Civi 4.7.27 / Drupal 7.59

I have developped a rather complex Webform to enable the registration of several participants, with conditionals and associated Contributions, to an Event (I already have had several of this kind without any problem).

But with this one, when I complete the registration, I get an "Unexpected Error".

Then, if I come back to the form (via the browser back arrow), and re-register, everything runs OK.

Of course, I Can't put this webform in production without solving this : any help is welcome.

|improve this question
  • You got to see Civi, php and drupal log for more information. Its very difficult to provide an answer without having any clue about the error. Turning on Civi debugging might be helpful. – Pradeep Nayak Jun 18 '18 at 10:17
  • Thank you Pradeep. I have turned Civi debugging on ; what next ? (I am not a programmer, thus not accustomed to this) – Jacques-Marie Moranne Jun 18 '18 at 12:41
  • Is there any suspicious thing in logs? – Pradeep Nayak Jun 18 '18 at 13:17
  • Where can I read that ? – Jacques-Marie Moranne Jun 18 '18 at 14:18
  • For drupal - Drupal >> Reports >> Recent Logs. For CiviCRM- /files/civicrm/Confilog/CiviCRM.XXXX.log. php logs - /var/logs/apache2/error.log – Pradeep Nayak Jun 18 '18 at 14:26
1

I think I found the cause : I forgot to fill the "Fee" tab of the Event Form.

Everything is running OK now

|improve this answer

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.