0

when I load the data from the Excel sheet, I have discovered that civiCRM makes excessive use of resources; how to set civi so that this does not happen? Thanks

  • What data are you loading? How many fields & records are you trying to import? – Aidan Jun 27 '18 at 8:13
  • Hi Aidan, I'm importing from a CSV file: name, surname, e-mail of 7 individuals – simonetta officinecollegate Jun 27 '18 at 8:15
  • It shouldn't get anywhere near resource limits on a tiny file like that. I'm wondering whether there is something like a permissions problem getting misreported as a resource issue. What dedupe rule are you using? Have you tried 'No Duplicate checking' ? – Aidan Jun 27 '18 at 8:42
  • I tried now with. "No duplicate checks" but equally the message is: Resource Limit Is Reached The website is temporarily unable to service your request as it is exceeded resource limit. Please try again later. – simonetta officinecollegate Jun 27 '18 at 9:35
  • Might be easier to continue this on Mattermost – Aidan Jun 27 '18 at 10:41
1

This is not something you can do in CiviCRM AFAIK, this depends on the configuration of the server where CiviCRM is running. And I assume you mean you are importing data from a CVS file, and you do not do that every day.

| improve this answer | |
  • Thanks ErikH - CiviCooP. Yes, I do not do it every day, but when the amount of data, even if only a few at a time, often comes a message like this: "** Resource Limit Is Reached ** The website is temporarily unable to service your request as it is exceeded resource limit. Please try again later " my provider says that it is civiCRM that consumes a lot of resources when importing data and says it should probably be set differently, about this problem – simonetta officinecollegate Jun 27 '18 at 7:01
  • I disagree with him. CiviCRM might use a lot of resources for importing, but that is almost impossible to avoid if you are importing many records. In my experience I only encounter this problem if I try to import a few thousand of contacts? But it could well be that you only bought a limited space and that you will need to upgrade to a more expensive hosting contract. Alternative is that you develop or get someone to develop a specific import if you need to do this often. – ErikH - CiviCooP Jun 27 '18 at 10:22

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.