Can't load system status after upgrading from 4.7.31 to 5.2.2 on latest WP. When I try, Console shows Uncaught Error: Syntax error, unrecognized expression: #/status and the page is blank. Error log shows

PHP Fatal error: Uncaught Error: Call to undefined function civicrmVersion() in /wp-content/uploads/civicrm/ext/com.cividesk.email.sparkpost/sparkpost.php on line 145

Tried disabling Asset Caching (in Debugging & Error Handling) to no avail. Also installed latest Sparkpost for WP, but no change. What might cause this behavior?

1 Answer 1


My bad -- I had botched the installation of the Sparkpost release for Civi 5.x compatibility. Once I realized the error of my ways, I put the Sparkpost files into the correct directory, and now Status page is happy again. No more errors!

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.