I'm using WordPress 4.9.8, CiviCRM to 5.4.0, CiviRules 2.1 and E-mail API 1.17.2
I've created a sequence email by CiviRules by steps:
Step 1: After user added to a group G, send email 1
Step 2: After 5' until user added to the group G, send email 2
Step 3: After 10' until user added to the group G, send email 3
If I've created this sequence from start, sequence email sended ok. But if I want to update this sequence by and step like this:
Step 4: After 200' until user added to the group G, send email 4
This sequence created about 15' until user added to the group G, but after 200', no email send to user.
I've tried tick or untick "Don't recheck condition upon processing of delayed action" but nothing happens.
What can I do to make a sequence email and this sequence can update with CiviCRM?
Update 08/08/2018 This is conditions of my CiviRule, I have 4 Rule like that picture, the difference are the number of delay minute and the template mail.
The rule of this picture is created after my user added to group "Thông tin hữu ích". The minutes my user add to this group < 200 minutes but my user can not received email send in the rule delayed 200 minutes