I'm trying to follow the helpful guide here on setting up Amazon SES


All working well apart from bounce handling. Amazon SES by default seems to send bounce notifications back to the sending email address.

How to send from [email protected] and get bounce notifcations to [email protected] using Amazon SES?


1 Answer 1


I've figured it out now. I'd not understood that bounce processing works only with bulk emails and not with 'transactional' emails. All works fine if you know this!

  • Hi @dgk12 - I am trying to get the bounce processing to work with SES as well. Could you please tell me what details did you put in the mail account settings in CiviCRM? Also was there any changes from the AWS SES side that had to be made? Thanks. Sep 26, 2018 at 5:20
  • hi Sohal - sorry for slow reply. did you figure this out now?!
    – dgk112
    Oct 5, 2018 at 14:45

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