5

I'm using Joomla 3.4.1 with CiviCRM 4.6.3 on a demo site as part of a re-design. I've used the CiviCRM profiles html snippet to create a Joomla signup module. See here for example.

It worked once - storing the name and email into CiviCRM and even re-directing to the proper page and giving a thank you message after it stored the data.

However, now when you hit "save" in the module, this time nothing is saved and it kicks you back to the front page. I've read the manual, searched the forums, and tried a bunch of stuff, but nothing works. What am I missing?

Improve this question
17
  • 1
    Have you tested by submitting just the profile in either create or edit mode? Does that work?
    – petednz - fuzion ♦
    May 22, 2015 at 23:08
  • 1
    Yes. Works in Use Profile Create mode. But that takes you to it's own page, doesn't use as module.
    – Devin
    May 22, 2015 at 23:30
  • 1
    Have u checked the civicrm error log and see if any errors are recorded when you do the above
    – Donald Lobo
    May 23, 2015 at 2:10
  • 1
    Nothing in the log. And the snippet into a 'page' doesn't work.
    – Devin
    May 23, 2015 at 17:37
  • 1
    is this the path to the base profile, or something you or joomla cook up? tremololabs.com/clients/IREHRTEST/… and if it is, does it work as expected?
    – petednz - fuzion ♦
    May 26, 2015 at 4:15

2 Answers 2

Reset to default
1

I wonder if it's the recaptcha on the form action page?

http://tremololabs.com/clients/IREHRTEST/index.php?option=com_civicrm&task=civicrm/profile/create&gid=15&reset=1

My guess is that posting to that page without the recaptcha data (which is what your form does) is going to cause the server to be annoyed, and perhaps there's some kind of code or server security something that is hiding the response and just sending the user to the front page of your site? Do you have some kind of special configuration for your recaptcha perhaps?

Improve this answer
15
  • Great find.i had taken Look at the profile page and did not make that connection
    – Donald Lobo
    Jun 4, 2015 at 15:42
  • I was having this problem before I turned recaptcha on. But I went ahead and turned off recaptcha. Now the module works sometimes, other times it does the same thing - no save and kick back to the frontpage.
    – Devin
    Jun 5, 2015 at 16:26
  • From the Error Log - May 29 23:41:35 [info] $backTrace = #0 /var/www/vhosts/tremololabs.com/httpdocs/clients/IREHRTEST/administrator/components/com_civicrm/civicrm/CRM/Core/Error.php(363): CRM_Core_Error::backtrace("backTrace", TRUE) #1 /var/www/vhosts/tremololabs.com/httpdocs/clients/IREHRTEST/administrator/components/com_civicrm/civicrm/CRM/Utils/Type.php(362): CRM_Core_Error::fatal("One of parameters (value: ) is not of the type Integer")
    – Devin
    Jun 5, 2015 at 16:39
  • #2 /var/www/vhosts/tremololabs.com/httpdocs/clients/IREHRTEST/administrator/components/com_civicrm/civicrm/CRM/Core/DAO.php(1247): CRM_Utils_Type::validate(NULL, "Integer") #3 /var/www/vhosts/tremololabs.com/httpdocs/clients/IREHRTEST/administrator/components/com_civicrm/civicrm/CRM/Core/DAO.php(1166): CRM_Core_DAO::composeQuery("\nSELECT module,is_reserved\n FROM civicrm_uf_group\n LEFT JOIN civicrm_uf_...", (Array:1), TRUE)
    – Devin
    Jun 5, 2015 at 16:39
  • #4 /var/www/vhosts/tremololabs.com/httpdocs/clients/IREHRTEST/administrator/components/com_civicrm/civicrm/CRM/Profile/Form/Edit.php(122): CRM_Core_DAO::executeQuery("\nSELECT module,is_reserved\n FROM civicrm_uf_group\n LEFT JOIN civicrm_uf_...", (Array:1)) #5 /var/www/vhosts/tremololabs.com/httpdocs/clients/IREHRTEST/administrator/components/com_civicrm/civicrm/CRM/Core/Form.php(455): CRM_Profile_Form_Edit->preProcess()
    – Devin
    Jun 5, 2015 at 16:39
0

I think I've tracked down the problem on my site to the uk.co.vedaconsulting Mailchimp plugin. Removing that seems to fix my issue on my test server, making my hack of embedding an iframe unnecessary. Hopefully it also fixes my timeout problem described at How do I make profile submissions more reliable, or at least not silently fail?

I need to confirm that this fixes the problem on our production server.

Devin, are you using the Mailchimp extension? Or any others you can try disabling?

Improve this answer
1
  • Nope, i was wrong...misled by confusions in reloading pages and accidentally making it work with the background-loaded embedded form hack. Disabling Mailchimp or other plugins does not in fact change anything. See my other question for the workaround hack I've settled on.
    – Norris
    Sep 22, 2015 at 21:41

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.