We're using 5.4.1 on Wordpress 4.9.8 with php 5.6.34.
The following issue seems to have started with 5.3.x and we still cannot solve it.
When we create an activity, we include:
- a hyperlink in the details
- a status using the dropdown box
All works as it should when we create an activity. However, when we choose to edit it (wrong hyperlink, change the status, etc.), we are unable to do so.
- The hyperlink properties box does not come up when clicked
- The dropdown box will not come up when status is clicked
In both cases the anticipated pop-up windows show up behind the active window, but -- in addition to being the wrong behavior -- they still don't work.
My work-around is to edit in HTML (vs WYSIWYG) and changing statuses via searches and applying changes by profile. But this is time-consuming and not all of our team can easily do it. And it's not how Civi is supposed to work.
We're using Chrome/Windows. I thought we solved it by clearing Chrome's cache (but the result is sporadic at best). We've also tried Firefox with same issue.
Does anyone know what's going on here?
P.S. The correct functionality does appear to be present in 5.6.alpha1 in the demo sandbox. Can anyone verify if this is a known bug? If not, I'm concerned the issue may be our database rather than Civi.
Here are screen shots showing correct behavior with creating activities. Note that the dropdown box for assigning status and hyperlink box for providing link details pop up in foreground and can be completed and saved:
Here are screenshots of the incorrect behavior after saving this activity and attempting to edit it. Note the dropdown and hyperlink dialog occur behind the activity screen (I've move the Activity screen to reveal them). Even after revealing them, they do not function.