4

I installed the new Contact Layout Editor extension, but I am not finding the new menu item, which should be at Administer / Customize Data and Screens.

Joomla 3.8.12 Civi 5.5.1

(Aside: in this process, I discovered that the extension created a new SQL table as MyISAM, which threw a warning in Civi. Easy enough to change the table to InnoDB, but it seems like a new extension should be using InnoDB by default. See https://github.com/civicrm/org.civicrm.contactlayout/issues/14. Fixing the engine did not solve the problem of the missing menu.)

Improve this question
  • Same here, but using Drupal - except the table was created as InnoDB. But no menu item. Bootstrap theme installed in Drupal, met all the prereqs but no menu item. Frustrating! – Andy Clark Sep 24 '18 at 18:08
4

I had the same problem but fixed it - the problem was that I didn't have the pre requisites installed before installing the extension. One of them I installed afterwards. So, I disabled then uninstalled the contact layout extension, then re-installed it. Then the menu item appeared as 'Contact Summary Layouts' as the last item on the 'Customise Data and Screens' menu.

Improve this answer
  • Thanks. I had tried disabling/re-enabling the extension, but I didn't uninstall it. The full uninstall did the trick. – Phil Morice Brubaker Sep 25 '18 at 14:40
  • ditto same problem. full ininstall/resinstall fixed it – Catherine Aug 1 '19 at 10:05

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.