2

I have setup Amazon SES to send email from CiviMail. All the stats except bounces are coming back into the system. For bounces I followed this helpful post here https://www.compucorp.co.uk/node/1740 but could not get it to work. Has anyone setup bounce processing with SES and what would the credentials be here. I am using a google apps email so I tried to enter the google account information but that did not work.

  • Name: Bounce Handling
  • Server: The IMAP server address of your email provider
  • Username: Bounce processing email address. e.g. bounce@example.com
  • Password: Password of the bounce processing email account
  • Localpart: Local-part of the bounce processing email address with a plus symbol. e.g. bounce+
  • Return-Path: Leave blank
  • Protocol: IMAP
  • Source: Leave blank if the email address is only used for bounce handling. If this email is also used for other purposes and have a filter for bounce notifications, fill in the label (folder) used for keep all bounce notifications. e.g. INBOX/CiviMail/Bounce
  • Use SSL: Normally Yes unless the email server does not require SSL.
  • Used For?: Bounce Processing
|improve this question
  • Did you turn off 2 way authentication? – Pradeep Nayak Sep 26 '18 at 5:42
  • Hi @PradeepNayak. Yes TFA is turned off for the email address. Any other ideas? – Sohal Khatwani Sep 26 '18 at 6:27
  • Does the creds work on normal CiviCRM install? – Pradeep Nayak Sep 26 '18 at 11:45
  • Yes. I can send emails from SES and also get the open and link clicks. Can't get the bouncebacks – Sohal Khatwani Sep 27 '18 at 9:48

Your Answer

By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service, privacy policy and cookie policy, and that your continued use of the website is subject to these policies.

Browse other questions tagged or ask your own question.