We want to see reports on how recurring contributions through Paypal are being lost (e.g. due to cancellation, or card expiry). Using the Search function on civiCRM 4.6.38 I set the parameters as follows:
- "Contribution is Recurring" Yes: returns 208 contacts
then search again with: - "Contributions Status" is "Cancelled": returns 0
then search again with: - "Contributions Status" is "Failed": returns 0
We receive reports from Paypal which confirm that recurring contributions are failing, so there should be some way to search for people who's Recurring Contributions stop. Any ideas?