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I just upgraded to version 5.6.1 from 5.3.1. I tried using the contact editor extension to change a contact type but when I select "Change Contact Type" it take me to the CiviCRM homepage. I use CiviCRM with WordPress.

Does the Contact Editor extension work with 5.6.1?

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  • Have you tried clearing the CiviCRM cache?
    – Tony Horrocks
    Nov 2 '18 at 9:22
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This happens when the menu link is not registered properly for all extensions. I always have a habit of performing cleanup cache and some times delete template_c and rebuild menu.

In your case as @Tony said after performing cleanup cache the menu should be registered and the extension should work. You can do this by navigating to CiviCRM >> Administer >> System Settings >> Cleanup Caches and Update Paths >> Cleanup caches.

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  • Thanks that fixed it. I'll just add that step when I upgrade.
    – George Lozier
    Nov 2 '18 at 16:03
  • So can this be marked as answered so that it will help others.
    – Pradeep Nayak
    Nov 2 '18 at 17:53
  • I cleaned the cache, but the menu Option "Change contact type" did not show in the Actions menu when opened from particular contact profile. Any other ways to update menu / look for the issue?
    – Aivars
    Jul 23 '19 at 8:33

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