I am trying to install my CiviCRM instance on my current drupal installation that is my website which is hosted by the webgo24.de. During installation I get an error „DB Error“ and after some emails between my Hoster and me he came back with the info that the required permissions I need for the database for CiviCRM are Admin permissions and they can‘t give me those.

Do you have an idea on how to solve that in general? Is there a smaller version that does not require all the rights? How are you setting up CiviCRM? Own server, cloud server or root server with Hoster?

Thanks for your help? Said

  • This isn't an answer - but if you search stack exchange - you will see many posts about hosting providers - Shared, VPS, etc.
    – themak
    Nov 28, 2018 at 21:19

2 Answers 2


You can find the list of required permissions here: https://docs.civicrm.org/sysadmin/en/latest/requirements/#mysql-permissions

You might want to check out some of the options for hosting here https://civicrm.org/partners-contributors?country_1=All&services=Hosting&language=All&cms=All


If you're able to set up Drupal on the server, then you probably already have the needed permissions since Drupal has it's own database which can also be used for CiviCRM. Did you set up Drupal yourself, or was it prepackaged?

  • This isn't true - Drupal doesn't need the TRIGGER permission, which CiviCRM does. You may also need REFERENCES and CREATE VIEW depending on MySQL version and whether you're using CiviCase, neither of which are necessary for Drupal. That said - these are NOT "admin" permissions. This sounds like the case of a shared host company who doesn't have a system capable of giving out unusual permissions to non-admins. Plenty of shared hosting providers can support this. Nov 26, 2018 at 23:09
  • @JonG-MegaphoneTech you are right. CiviCRM needs some more rights. I just reasked my provider which of the required rights according to docs.civicrm.org/sysadmin/en/latest/requirements/… are from there perspective Admin-Permissions. Will push them again and check if they can do something. Thanks alot!
    – Mark B.
    Nov 27, 2018 at 20:52
  • Thanks @JonG-MegaphoneTech, looks like I misread the question. Nov 27, 2018 at 21:19

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