For example, I want send an automatic thank you templated email to someone using 1 email template for there "generous donation" for donations over $1,000. -- included would be some extra emotion graphics.

Whereas I would like to send automatic thank email using a 2nd email template that thanks someone is a less intense way for donations of $100 dollars or less.

Likewise, I would like to send different templates for donations of different types -- wire transfer, check, even service donations (e.g. want to provide free marketing services)

1 Answer 1


I've not tried this, but the Smarty mail template allows for conditional statements. So you maybe could create one email with different outputs,

Some older tutorials:

Another option could be to use CiviRules, which triggers actions at different points, e.g. send mail y when contribution of z amount is made:

  • 1
    CiviRules is the way to go here! Though using tokens can reduce the number of permutations you have, CiviRules requires less tech expertise. Commented Dec 31, 2018 at 4:42
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    Thank you, Nic, will try and get back! Happy New Year!
    – Brent
    Commented Jan 3, 2019 at 0:41

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