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I am following the wordpress upgrade procedure here: https://docs.civicrm.org/sysadmin/en/latest/upgrade/wordpress/

the instrucutions say to clear cached files by removing all files in the templates_c directory.

I have a subdirectory en_US within the templates_c directory which has many further subdirectories. Am i supposed to delete these too? or just the files in the template_c director itself?

many thanks

1 Answer 1

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Yes also the en_US subfolder. Actually especially that folder, since that's where the precompiled files get stored.

You can also use the menu option under Administer -> System Settings -> Cleanup Caches, which will do it for you.

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  • thanks for the answer. I've just tried Cleanup Caches, but it seems not to have removed the subfolders. so just to confirm - -I can remove everything in the templates_c folder?
    – dgk112
    Commented Jan 12, 2019 at 19:08
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    It did delete it, but then as soon as the page reloaded it would have created it again to cache that page's template. You'll see there would have been less sub-subfolders. But yes can delete everything.
    – Demerit
    Commented Jan 12, 2019 at 19:20
  • thanks - upgrade complete and all seems to have gone smoothly :)
    – dgk112
    Commented Jan 12, 2019 at 19:42

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