civicrm dashboard menu does not work in Joomla

Question

I have installed Joomla on CentOS 7, and then CiviCRM 5.9 on top of that. If I install a CRM dashboard menu I get an error message "Requested page can't be found". (I tried logging on to Joomla as the administrator, but the error still occurs. Do I need to create / log in as a different user?)

Additional error message text is as follows: ' @import url(/joomla/components/com_civicrm/civicrm/css/civicrm.css); @import url(/joomla/components/com_civicrm/civicrm/css/crm-i.css); @import url(/joomla/components/com_civicrm/civicrm/bower_components/font-awesome/css/font-awesome.min.css); Sorry, due to an error, we are unable to fulfill your request at the moment. You may want to contact your administrator or service provider with more details about what action you were performing when this occurred. You do not have permission to access this page.

Return to home page.

function toggle( element ) { var parent = element.parentNode; var className = parent.className; if ( className == 'crm-accordion-wrapper collapsed crm-fatal-error-details-block') { parent.className = 'crm-accordion-wrapper crm-fatal-error-details-block'; } else { parent.className = 'crm-accordion-wrapper collapsed crm-fatal-error-details-block'; } } '

From what I can see, the addition of the CRM dashboard menu should have worked straight out of the box. Am I missing something here?

Any advice would be most appreciated.

Answer 1

You are right that it should work out-of-the box. This might not be the full solution, but your error is showing that the URLs are missing /administrator (that is, /joomla/components/com_civicrm/civicrm should be /joomla/administrator/components/com_civicrm/civicrm) so I think you are affected by this issue: https://lab.civicrm.org/dev/joomla/issues/5

Try changing 'CiviCRM Resource URL' (in Administer > System Settings > Resource URLs) from [civicrm.root] to administrator/components/com_civicrm/civicrm/.

I suspect there will still be something else to solve but try that to begin with.