Suddenly I started getting error when trying to save any new contact using web version of CiviCRM 4.5.3. Persisted for several days now, across 3 different browsers. Looks like this, any advice?:

enter image description here

  • 1
    This question looks similar? civicrm.stackexchange.com/questions/10530/…
    – Demerit
    Jan 31, 2019 at 21:50
  • 1
    4.5.3 is old now. There have been lots of bug fixes and improvements since then. I don't know the cause of the error you are seeing but I'd suggest getting your system upgraded and see if that fixes the problem.
    – Aidan
    Jan 31, 2019 at 22:56

1 Answer 1


This says that PHP is trying to connect to an external server and failing. Generally, that would suggest that the DNS settings of the server are no longer correct.

Since you're experiencing this problem on save, the lookup is probably that of geocoding. I would try to disable your geocoding provider to see if it solves the immediate issue. However, the long-term solution is to figure out whether a particular service is gone, your server can't find it, etc.

  • That did it for the short-term. Thanks much!
    – MFB Zazz
    Feb 3, 2019 at 19:13

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.