CiviCRM Stack Exchange is a question and answer site for administrators and users of the CiviCRM Constituent Relationship Management software. It only takes a minute to sign up.
Sign up to join this community
I am trying to set up the cron job through the cli.php method following the CiviCRM Docs.
Running the command from my ssh session on the server as www-data user, I am getting the error:
could not match userID and contactID
But neither the CiviCRM logs, nor the Drupal logs, nor the apache error log gives me any further hints on what this means.
I am running CiviCRM 5.9.1 on Drupal 8.6.9.
How can I solve this?
I managed to find the solution. It seems the Drupal account used for the cron has to be synchronized with CiviCRM (to create its CiviCRM Contact) first before it can run.
Use the menu to trigger manual synchronization: Administer -> Users and Permissions -> Synchronize Users to Contacts.
