Our online profile forms are receiving lots of spam, even though reCAPTCHA is enabled. Any suggestions? Example form is here: http://insideout180.org/donate/adult-allies-registration-form/

  • How much data per record is being submitted? It may not help that none of the fields are required.
    – Andy Burns
    Mar 6 '19 at 15:09
  • Also are you sure it's from the form submissions - you have your email address easily available in the right sidebar on that page.
    – Demerit
    Mar 6 '19 at 15:11
  • Here's a sample of a spam submission: Submitted For HenryFutCD HenryFutCD Date Sat, 09 Mar 2019 04:25:06 -0500 Contact Summary insideout180.org/wp-admin/… Adult Ally Sign-Up First Name HenryFutCD Last Name HenryFutCD Email howyamisu@gmail.com Phone Number 85174495258 Street Address Nuwara Eliya Supplemental Address 1 Nuwara Eliya City Nuwara Eliya State IA Zip Code 123142 Group(s) What else should we know about you? Volunteer interests, skills, etc.
    – user6925
    Mar 10 '19 at 18:42

Please add required fields to your form, at the moment it's possible to submit form with no data and even a spam bot can bypass the CAPTCHA.

Protect also the publicly accessible form with SSL certificate

  • The spambots fill in all the fields as it is, so why would making fields required help at all? Also why would SSL help combat spambots? Certainly there are other reasons to install SSL, but I don't see how should stop spammers.
    – Hershel
    Mar 10 '19 at 19:45
  • It's not to stop spam, it's a must for a public form where users are submitting personal data. There is simply no reason to not be using SSL these days.
    – EagleUK
    Apr 6 '19 at 11:40

I just had a look at your form (on my iPhone) and the issue is that there is NO reCAPTCHA configured.

In the Profile that you’re exposing in this form -> hit its Settings -> click on its Advanced Settings (fieldset at the bottom of the form) -> check the reCAPTCHA box but most importantly hit that ? to the right of it to get a popup with detailed instructions on how to configure it.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.