Not sure what happened. The image below shows a blank page when I open Address Settings from the Localization menu.

Snip from site

  • 1
    Try clearing CiviCRM cache. Administer > System Settings > Cleanup Caches and Update Paths.
    – Anil
    Commented Mar 11, 2019 at 9:13
  • Thanks @Anil, tried that but no difference. Commented Mar 11, 2019 at 18:15
  • Does this also happen with other Localization options or just Address?
    – Iowa Boy
    Commented Mar 12, 2019 at 3:30
  • Is everything else working - or is this one of many symptoms?
    – petednz - fuzion
    Commented Mar 12, 2019 at 8:20
  • The only place this shows up is in Addresses, there are other symptoms. I'm thinking about removing CiviCRM and reinstalling, any other suggestions on how to clean up the database? Commented Mar 13, 2019 at 16:16

1 Answer 1


Seems to have been related to an extension, when I removed the extension I was able to get everything working again.

  • Was this an official extension and if so, could you name it for the community?
    – Andy Burns
    Commented Mar 18, 2019 at 20:18
  • Summary Fields, seems to have mangled part of the database dealing with addresses. Afraid I'm not quite knowledgeable enough to say more than that. Commented Mar 18, 2019 at 20:46
  • Not sure if this is related, but I'm seeing this in my logs: '[info] $backTrace = #0 /var/www/html/sites/all/modules/civicrm/CRM/Core/Error.php(232): CRM_Core_Error::backtrace("backTrace", TRUE) #1 /var/www/html/sites/all/modules/civicrm/packages/PEAR.php(921): CRM_Core_Error::handle(Object(DB_Error)) #2 /var/www/html/sites/all/modules/civicrm/packages/DB.php(985): PEAR_Error->__construct("DB Error: unknown error", -1, 16, (Array:2), "SELECT contact_a.id as contact_id, contact_a.contact_type as contact_type, ...")' Commented Mar 18, 2019 at 20:52

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