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I am a CiviCRM admin. I shut down my computer (personal computer, not the server where CiviCRM is installed) and when I restarted it, the menu is different. I do not have an Administer link in my main Drupal menu; I have Configuration instead. How can I restore my previous menu (the one with the Administer link)?

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  • You are possibly looking at your Drupal menu rather than your CiviCRM one? The CiviCRM menu does not have an option that says ' Configuration' out of the box. What CMS are you using? Jun 4, 2015 at 11:57
  • Sorry I did not include the CMS I was using. I am using Drupal.
    – user627
    Jun 5, 2015 at 5:18

3 Answers 3

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You can access it directly using the URL: - yourdomain.com/civicrm/admin/

But from there you should see the navigation menu and be able to edit the menu and what shows in it.

You might need to check the permissions for your user role in your CMS (Drupal?)

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  • I have tried to your solution but now I get Sorry but we are not able to provide this at the moment. Could not find user name for payment processor Return to home page.
    – user627
    Jun 5, 2015 at 5:23
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The js for building the Civi menu is cached in your browser. Do a force-refresh (ctrl-shift-R) to reload it.

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  • I guess I tried that a little to late because now I am not getting the initial menu
    – user627
    Jun 5, 2015 at 5:24
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Are you sure you are still logged in as yourself? Try logging out and back in again.

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  • Yes I am, I have logged out and logged in again several times just to be sure.
    – user627
    Jun 5, 2015 at 5:21

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