# Can not access CiviCRM

I cannot access CiviCRNM on Drupal. I get

Sorry but we are not able to provide this at the moment. Could not find user name for payment processor

I am using drupal 7 and civiCRM 4.6.3. I had made some changes to the set event as payable when creating an earlier event and used dummy credentials for paypal pro. I now do not know how to undo the changes or gain access to CiviCRM. Thanx in advance.

• Can you please edit your question to specify exactly which civicrm pages you are unable to access? – Coleman Jun 5 '15 at 13:48
• Phillip. Thank you. You answer worked for me. I then went back and added the complete PayPal details and it seems to work. Intially, I only added the test gateway details and had the box default payment gateway ticked. Perhaps this was the problem. Cheers. – Sohal Khatwani Aug 14 '15 at 2:25

If you can not access http://yoursite.org/civicrm/admin/paymentProcessor?reset=1 disable the processor via db by setting the is_active field to 0 inside table civicrm_payment_processor.