Building a mailing with mosaico
Contact email greeting not showing in final mail
(shows in html preview) mail sent as test and as mailing. No greeting in either.
d 7.66 c 5.10.3
other contact tokens (first name etc) are showing
Any ideas?
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1Hey Craig, is it a custom token or the standard civicrm one? We had reports of custom tokens being lost due to the GDPR extension, which has now been fixed. Wondering if its that?– Parvez SalehMay 7 '19 at 16:13
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As far as I could tell it was the standard civi one. Will see if the GDPR exctension needs updating and give it a whirl- thanks for pointer Parvez!– Craig AlmondMay 7 '19 at 16:32
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Thanks to Parvez, for pointing this out.
As well as Mosaico we had the GDPR extension installed. Upgrading to latest version GDPR has fixed the issue!