0

I've created several rules that assign a contact subtype to contacts depending on their level of donation.

The trigger I am using is "Contribution is added".

The rules function correctly if a contribution is added via the backend, but not when people make online payments through a donation page.

Is there a setting that would affect this? Is there a way to set up rules that will trigger by online payments?

  • I recently experienced this same issue. Can you tell me what version of CiviCRM and CiviRules you're running? – Justin Moore May 9 at 2:04
1

I did a test with a completely new rule, and online payment correctly triggered the rule.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.