I have set up a profile for an event we are running but one of the fields is not appearing and I am not sure why. When I view the preview it is there but not showing on the booking page for the event. It is the Participant - Access Requirements field. Any advice appreciated!

  • Have you double-checked that the permission "access all custom data" is On for end users?
    – Tommy B
    May 15, 2019 at 13:12
  • How do I do this please?
    – Helen
    May 21, 2019 at 12:36
  • Go to Administer/User and Permissions/Permissions (Access Control). The click on the top option Drupal/Wordpress/Joomla Access Control. Make sure anonymous users have "CiviCRM: access all custom data " checked
    – Tommy B
    May 22, 2019 at 12:43

1 Answer 1


Welcome to SE! Presumably that is a custom field? Check in the settings of its Custom Group that the box "Is this Custom Data Set public?" is ticked. (Go to Administer > Customise Data and Screens > Custom Fields, on the relevant Custom Group go to More > Settings)

  • Hi thank you I have checked this and it is ticked to be public.
    – Helen
    May 21, 2019 at 12:36

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