2

When creating a contributions page for member dues, street address, city, country are all required fields. I do not want them to be. How can I make them not-required fields?

6
  • Are you talking billing address? Commented May 17, 2019 at 16:16
  • Shane - first, welcome to Civi SE! Secondly, would you be able to share a bit about why you don't want to make these fields required? I can think of at least three reasons why you would want to require those fields: first, the more data you have about your constituents, the more effectively you can interact with them. Second, using more than email makes duplicate matching more robust. Third, your payment processor may need more info for address verification (so you minimize the risk of card tumbling or similar problems). Commented May 17, 2019 at 17:06
  • Yes, in the Billing Name and Address section. I only really want name, email & post code to be required fields.
    – Shane
    Commented May 17, 2019 at 17:10
  • 1
    Thanks Lesley. Its really a client request - its for a sensitive issue so divulging all of those details may deter people from using the form. I understand these other items you've outlined. At the very least i'd like to make street address not required.
    – Shane
    Commented May 17, 2019 at 17:15
  • Thanks Peter. What you've described isn't quite right. The profiles you've described come before or after the details i'm describing. If i create a contribution page without any profiles, the billing name and address section appears automatically and i don't know where to manage these fields.
    – Shane
    Commented May 18, 2019 at 2:12

1 Answer 1

1

First, find which profile is being used in your contribution page by going to Contributions/Manage Contribution Pages/Choose relevant Page and select Configure over on right hand side of screen/Include Profiles. This page will show which Profile is being used.

Second go to Administer/Customize date and Screens/Profiles. Find the relevant Profile title and select Fields on the right hand side. This page shows all the fields in use and whether they are required or not. In each field, hover over Yes or No and change them as you wish.

Hope this helps.

2
  • 1
    Thanks for giving a bit more explanation of your problem. I found this earlier and similar question that was answered. The answer by Jon G may go some way to helping with this.link
    – peterb
    Commented May 18, 2019 at 8:58
  • note Shane made some comments as an Answer, i tried to add them as comments on this Answer but they are on the OP
    – petednz - fuzion
    Commented May 23, 2019 at 2:49

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.