We are getting two Civi config screens which show a header, but no content. The screen loads but is empty - no options, no fields, no instructions.

One is when wanting to delete a custom field - here's a video of what happens

One is on the Results tab when wanting to set up a Survey - Results tab in Survey config

Any ideas how to cure this?

CiviCRM 5.1.2 Drupal 7.67


This looks like a problem with your compiled templates - try deleting templates_c. You can do this in-app, or manually.

That said, templates_c errors are often indicative of a misconfiguration (most commonly, that your cron jobs don't run as the webserver user) so it's likely you'll need to delete manually because the webserver user lacks permission to delete the template in question. If this problem recurs, you'll want to identify its root cause.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.