To find offline members or incomplete records, I would like to list all contacts that do not have an email address set. Is there a way to search for this?

1 Answer 1


Go to Search - Search Builder.


  • Contacts
  • Email
  • Primary
  • Is Empty

Then on the results screen you can also from the Actions dropdown choose Groups - Create Smart Group to save this search so you can run it again in the future and because it's a Smart Group it will automatically adjust the results to be current.

  • will "Primary" empty also catch contacts that may have only an email set for "Private" or "Work"?
    – sleidig
    Jun 6, 2019 at 19:15
  • 1
    Yes. If they have at least one email then one will have to be primary. You can't have an email without one being primary. (If you can then that's a bug.)
    – Demerit
    Jun 6, 2019 at 19:45

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