We currently have an online profile form in place where new charity members complete their details - This then creates a new charity group on Civi.
We are having instances where new members are entering their details multiple times, which then creates multiple instances of the same group on Civi.
Is there a away to stop multiple groups being created, such as making Civi / The form check for duplicate entries that are already present on the system. Such as check if the email address is already in use for example?
Many thanks for your help