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I have installed CiviCRM on Wordpress and done the setup. I have created a basic (subscriber role) in WP, have filled the Permissions (Access Control) table for this role, synchronized the WP contacts with CiviCRM. When this user logs into WP, he do not see the CiviCRM menus nor dashboard... What is the CiviCRM URL for this user ? I have read the documentation, but nothing about it... Which configuration is missing ? Thanks for your help

  • Welcome to SE! Have you given them the 'Access civicrm' permission? – Aidan Jun 24 at 6:54
  • Thank you Aidan, I have given quite all permissions under "WordPress Access Control" pane. Just to be sure : in this pane, there is no "Access civicrm" permission; but there is a "CiviCRM: access CiviCRM backend and API" permission and I have not given this to a subscriber. – Patrick Jun 25 at 9:28
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When you edit a role its the first item under "Other Capabilities"

  • Sorry, but I cannot see and find what you mean. Please see here above * Next to my question *. – Patrick Jul 5 at 12:05
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* Next to my question *

First of all, I have not designed other roles than the two that are predefined : Administrator and Authenticated. As I understand, I do not need other roles for the moment. My test user has the Subscriber role in Wordpress. I also have read carefully the documentation.

Next, I have logged in as Administrator in Wordpress&CiviCRM. In the CiviCRM top menu, I go to Administer ->Users and Permissions -> Permissions (Access Control). And there, I enter in WordPress Access Control. I see then an ACL table and I have checked quite all boxes under the Subscriber column.

But nothing changed : a subscriber user does not see the CiviCRM plugin. And the CiviCRM dashboard for this user does not show even if I type "https://mysite.org/wp-content/plugins/CiviCRM (is this the correct url for CiviCRM under Wordpress ?)

Thanks a lot for your help.

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The URL i have for getting to civicrm under WP is:

https://mysite.com/wp-admin/admin.php?page=CiviCRM

do you have any plugin that controls visibility of menus by roles?

  • Yes but after connection in WP with a subscriber user I get the following error message : "No Results Found The page you requested could not be found. ..." No other plugin that controls visibility by roles – Patrick Jul 8 at 6:37

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