1

The person bought a book and said 'round it up to x' as a donation. The person taking the order has gone

Contributions > New contribution > Credit card contribution

The 'non deductible amount' was filled out under 'Additional details'. The receipt was sent but it has no mention of the non-deductible amount.

I've gone into

Administer > Communications > Message template

and adjusted the 'online receipt' with

            <tr>
                <td {$labelStyle}>
                    {ts}Non-deductible Amount{/ts}
                </td>
                <td {$valueStyle}>
                    {$nonDeductibleAmount|crmMoney:$currency}
                </td>
            </tr>

This doesn't print out anything other than the heading. What is wrong? Variable is wrong? Wrong method or context?

This issue appears be similar to the following, which says that all bugs have been fixed relate to non deductible receipting.

Add 'Non-deductible amount' to Contribution Receipt template

Note that this question says that the bug has been fixed, although I am still experiencing the same issue on CiviCRM 5.14. It mentions varying symptoms. This question is differently specifically because it relates to 2019 and version 5.14.

  • Thanks for sharing this information. Is there still a question here? Since SE is a question and answer site if you want to share something that might be helpful to others, create it as a question and then add your own answer to it. – Aidan Jun 25 at 8:18
  • It doesn't work. Does the bug still stand? Is this not part of a design? Is it the wrong variable/method/process? – Interlated Jun 25 at 18:21
  • 1
    Possible duplicate of Add 'Non-deductible amount' to Contribution Receipt template – TwoMice Jun 25 at 20:21

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