1

I've created a sending and bounce domain on Sparkpost, ccrmmail.vietfeir.com. This domain has been verified by Sparkpost. I have an api key with all grants. When I try to save and send, I get this error:

Could not check status for domain vietfeir.com (Exception Sparkpost error: Permission denied. Check that the API key is authorized for request https://api.sparkpost.com/api/v1/sending-domains/vietfeir.com.).

How can I configure this correctly to use ccrmmail.vietfeir.com instead of just vietfeir.com?

2

I got Sparkpost support to help me with this. I needed to add a DKIM TXT entry in my DNS for vietfeir.com and generate a new API key.

  • Just a note about Sparkpost. I was doing testing of bounces for a new site and hit a high bounce threshold and was suspended by Sparkpost. I couldn't convince their compliance checking folks that this was intentional and not because of a dirty list. For my testing, I only use two email addresses so if I force one to bounce, the bounce rate for that mailing will naturally be 50%. – Vietyank Jun 28 at 3:08

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.