3

If I move from paypal to stripe, what steps or information I need to take into consideration in terms of recurring contribution? And how to initiate the moving existing recurring contribution profiles?

3

You would need to reach out to Paypal and Stripe directly to ask them about how to initiate the process of transferring your recurring giving. I would suggest inventorying your existing recurring records in Paypal first, to see how complex the data is; in a recent transition to Stripe, we encountered some challenges with constituents who had multiple payment profiles. The more clarification you can get from Stripe about what will be required, I think the more smoothly this will go for you. (Typically the processors would need to transfer the payment details directly.)

Hope this helps, Lesley

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.