Import contacts: can't get past the “Choose Data Source” screen

Question

I am trying to import contacts into our database from a CSV file. On the first import screen, "Choose Data Source", I have set the data source to CSV, picked the file, ticked "first row contains column headers", set contact type to Individual, dup to Update, picked the rule I want to use, set comma separator and the date format.

However, when I click Continue, the same page reloads and everything I had set is cleared. I am not taken to the next step and I do not see any error message.

Any advice?

Thanks very much, Richard

Answer 1

I figured it out. The CSV file was malformed. I rebuilt it and it worked perfectly. Richard