I tried to import contacts on a new WordPress Multisite installation, and received the following error:
"Sorry but we are not able to provide this at the moment.
We can't load the requested web page. This page requires cookies to be
enabled in your browser settings. Please check this setting and enable
cookies (if they are not enabled). Then try again. If this error
persists, contact the site adminstrator for assistance.
Site Administrators: This error may indicate that users are accessing
this page using a domain or URL other than the configured Base URL.
EXAMPLE: Base URL is http://example.org, but some users are accessing
the page via http://www.example.org or a domain alias like
http://myotherexample.org.
Error type: Could not find a valid session key."
In the error log, it has the following errors:
[info] $backTrace = #0 .../public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Error.php(363): CRM_Core_Error::backtrace("backTrace", TRUE)
#1 .../public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Controller.php(859): CRM_Core_Error::fatal("We can't load the requested web page. This page requires cookies to be enable...")
#2 .../public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Controller.php(854): CRM_Core_Controller->invalidKeyCommon()
#3 .../public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Controller.php(314): CRM_Core_Controller->invalidKey()
#4 .../public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Controller.php(206): CRM_Core_Controller->key("CRM_Contact_Import_Controller", TRUE, FALSE)
#5 .../public_html/wp-content/plugins/civicrm/civicrm/CRM/Contact/Import/Controller.php(45): CRM_Core_Controller->__construct("Import Contacts", "null")
#6 .../public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(307): CRM_Contact_Import_Controller->__construct("Import Contacts", TRUE, "null", NULL, "false")
#7 .../public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(86): CRM_Core_Invoke::runItem((Array:13))
#8 .../public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(54): CRM_Core_Invoke::_invoke((Array:3))
#9 .../public_html/wp-content/plugins/civicrm/civicrm.php(1133): CRM_Core_Invoke::invoke((Array:3))
#10 [internal function](): CiviCRM_For_WordPress->invoke("")
#11 .../public_html/wp-includes/plugin.php(496): call_user_func_array((Array:2), (Array:1))
#12 .../public_html/wp-admin/admin.php(226): do_action("toplevel_page_CiviCRM")
#13 {main}
(I've removed part of the directory url for security/privacy)
Does anyone have an idea of what I can try to fix this?
WordPress version: 4.2.2
CiviCRM version: 4.6
Other activated plugins:
- BackWPup
- Black Studio TinyMCE Widget
- Brute Protect
- Coming Soon Page & Maintenance Mode by SeedProd
- Disable Comments
- Redirection
- Seamless Sticky Custom Post Types
- Simple Lightbox
- Types - Complete Solution for Custom Fields and Types
- User Admin Simplifier
- WordFence Security
- WordPress MU Domain Mapping
Import file type: CSV (it's just a list of contact information. We went through the data to remove inconsistencies)
Thanks
