Liebes Civi-Team,

was ist der Unterschied zwischen den Tags und den Gruppen? Wie wäre es ratsam, diese einzusetzen?

Viele Grüße

Kerstin Krupp

Dear Civi-Team,

what is the differencer between tags and groups?

Best, Kerstin Krupp


both tags and groups are ways to segment contacts. There are a few differences:

Tags - can be used for contacts, activities, cases and attachments - quick to add, easy to use and find - you can not extends tags with custom fields AFAIK - easy to spot on the contact summary (if you do not use too many) - can not be used to create a segment of contacts for a bulk mailing


You can read a little more on https://docs.civicrm.org/user/en/latest/organising-your-data/groups-and-tags/ and I would recommend you play a little with both to discover what would be the best alternative for your specific need.

And a little remark at the end: although there is a CiviCRM Core Team most of the posts on this forum are answered by community members :-) I get the impression from the "Civi-Team" you are expecting a big team of people employed by CiviCRM answering these questions :-)



  • You can not create Tags for use with specific types of contacts (i.e. you can't create tags that are ONLY for use with Individual contacts)
  • When you export Tags, all Tags assigned to a record are exported in a single "cell" as a list (e.g. "Teacher, Volunteer")
  • Tags allow multiple selections - so they may not be appropriate for mutually exclusive characteristics (e.g. "Democrat", "Republican", "Green Party")
  • You cannot selectively hide or permission Tags on built-in or Profile create and edit forms (you get ALL Tags ALL THE TIME on edit forms)


  • All existing Groups are listed under Manage Groups and in the search forms. - This may cause group "overload" if your organization winds up with "too many" Groups.
  • Groups used for short-term projects should be "purged" when they're no longer needed
  • When exporting contact records, all the Groups a contact belongs to are exported as a single comma-separate list (e.g. "Administrators,Newsletter Subscribers")

Groups are mini objects Tags are mini fields

Instead of creating an object called locals, or major donors, you can make a group or smartgroup with those people.

Instead of creating a "yes" or "no" custom field field to mark whether a person lives in a gated community, you could just create a tag called gated community, and then you don't need the custom field.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.