I know this has been asked a few times, but I'm working with a group of folks in a new non-profit who tell me they want to move away from CiviCRM (recently installed) because it's not "beautiful" nor "intuitive", they claim people aren't using it. I think they really mean they want a bolder, more-updated style/theme than the standard Garland or Bartik I usually start with (because I care more about function than form). I think they are looking for something more in line with the Shoreditch extension effort (not sure if that is still in development), something bootstrap-feeling.
What would you all recommend to make Civi more pleasing to the eye, more readable? Is Shoreditch the way to go? If so, which base these should it be put on?
Or is there even a theme that doesn't use Shoreditch that I should be looking into? I don't want to lose folks from the great functionality and customization ability of Civi just because of the theme (I happen to be a huge fan, using it for 9 years now, I think). I'm even open to moving to WordPress if that provides better themes for Civi.
Side note: unfortunately, I haven't been able to discuss more details to find out what exactly they mean by "intuitive design" and things like that, to understand what they feel is missing. But I'm thinking I can provide a couple of theming options early on and see if that alone will give them comfort while we talk specifics later on. Thanks for any suggestions!