When editing or disabling Individual and Organization contact types, the main menu doesn't update the contact type. For example I disabled Student, Parent and Staff for Individual. The options under Contacts > Individuals > are still New Student, New Parent, and New Staff.

I have checked this forum and found that there is already one question regarding this subject telling that it is a bug. I have upgraded to the very last version (5.17) and have the demo contacts records charged in the CiviCRM instance I use (under WP).

Any idea ? Thanks in advance


1 Answer 1


Found that the menu should also be edited in Administer -> Customize... -> Navigation Menu then Delete or Disable the inactive menu items Sorry for that but documentation should be clearer ;-)

  • Documentation is a community project/responsibility and if you can make an improvement that would be wonderful but appreciate there is some time involved figuring the process of making such contributions.
    – petednz - fuzion
    Commented Sep 13, 2019 at 20:02
  • Agree with you... and I'll think about it
    – Patrick
    Commented Sep 20, 2019 at 12:21

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