There have been multiple instances of this situation in multiple installations of CiviCRM. Details for the incident that has prompted this post:
- CiviCRM 5.16.2 on Wordpress 5.2.3
- Using Firefox 69 and Edge (can't find version)
Attempting to record a refund to a contribution and when pressing "Record Refund", the CiviCRM spinner runs forever and the refund is never saved. Attempts to complete the transaction in Edge and Chrome also fail in the same way. Would appreciate some guidance on where to look for problems.