CiviCRM 5.13.5, Drupal 7.67
I'm trying to update the participant status of an event through CiviEvent, to change certain participants from "Registered" to "Attended" for an event. However the changed statuses are not saving, and I can't find anything in the error log to indicate what's happening.
I've tried the following methods:
- Going through the Find Participants menu to edit an individual event participant and change their status from Registered to Attended
- Mass updating participants through the Find Participants menu > Select all participants > Participant status - change, then updating several participants' status from Registered to Attended
For either of these methods, I do this and the Civi dialog box says: Event registration information for [PARTICIPANT NAME] has been updated.
However on both the Find Participants menu and the participant's contact info page, they're still set to Registered for the event rather than Attended.
I need to update these people to Attended so I can send an email out to those who attended.
Any idea on what can be done to fix this? As mentioned there's nothing in the error log.