I am seeing a fatal could not find value for 'ct' error when some of my users try to save a new contact. The associated error log is the following:
[debug] $backTrace = #0 /var/www/html/clcnsw/sites/all/modules/civicrm/CRM/Core/Error.php(385): CRM_Core_Error::backtrace("backTrace", TRUE)
#1 /var/www/html/clcnsw/sites/all/modules/civicrm/CRM/Utils/Request.php(121): CRM_Core_Error::fatal("Could not find valid value for ct")
#2 /var/www/html/clcnsw/sites/all/modules/civicrm/CRM/Contact/Form/Contact.php(165): CRM_Utils_Request::retrieve("ct", "String", Object(CRM_Contact_Form_Contact), TRUE, NULL, "REQUEST")
#3 /var/www/html/clcnsw/sites/all/modules/civicrm/CRM/Core/Form.php(590): CRM_Contact_Form_Contact->preProcess()
#4 /var/www/html/clcnsw/sites/all/modules/civicrm/CRM/Core/QuickForm/Action/Upload.php(129): CRM_Core_Form->buildForm()
#5 /var/www/html/clcnsw/sites/all/modules/civicrm/packages/HTML/QuickForm/Controller.php(203): CRM_Core_QuickForm_Action_Upload->perform(Object(CRM_Contact_Form_Contact), "upload")
#6 /var/www/html/clcnsw/sites/all/modules/civicrm/packages/HTML/QuickForm/Page.php(103): HTML_QuickForm_Controller->handle(Object(CRM_Contact_Form_Contact), "upload")
#7 /var/www/html/clcnsw/sites/all/modules/civicrm/CRM/Core/Controller.php(351): HTML_QuickForm_Page->handle("upload")
#8 /var/www/html/clcnsw/sites/all/modules/civicrm/CRM/Utils/Wrapper.php(114): CRM_Core_Controller->run()
#9 /var/www/html/clcnsw/sites/all/modules/civicrm/CRM/Core/Invoke.php(263): CRM_Utils_Wrapper->run("CRM_Contact_Form_Contact", "New Contact", (Array:1))
#10 /var/www/html/clcnsw/sites/all/modules/civicrm/CRM/Core/Invoke.php(84): CRM_Core_Invoke::runItem((Array:13))
#11 /var/www/html/clcnsw/sites/all/modules/civicrm/CRM/Core/Invoke.php(52): CRM_Core_Invoke::_invoke((Array:3))
#12 /var/www/html/clcnsw/sites/all/modules/civicrm/drupal/civicrm.module(444): CRM_Core_Invoke::invoke((Array:3))
#13 /var/www/html/clcnsw/includes/menu.inc(527): civicrm_invoke("contact", "add")
#14 /var/www/html/clcnsw/index.php(21): menu_execute_active_handler()
#15 {main}
I think this is just after the permissions check in civicrm/CRM/Contact/Form/Contact.php but beyond that I am not sure what is causing this.
The user is logged in, has appropriate permissions and can go back and try again, generally with success. However, work they were doing at the time is lost, which they are not happy about.
The only other clue I have is that some users have been accessing the system with a shared account - I suggested they not do this but the office admin wants all volunteers to log in with a shared "volunteer account" for data entry. It is usually this user that experiences this issue. Although to be fair they also do most new data entry.
I don't know if that could be causing this problem. If it is I would appreciate a good way to demonstrate this so I can convince my bosses this practice should be stopped.
ct=Individualor ct=organization/household in the URL.ctin the query string.