A donor provided the following screenshot. Based on what we can tell, the donor's credit card was declined - but I am not sure how they got this error - which led the donor to thinking our systems were the problem. Has anyone experienced this before? Latest Drupal 7 and Civi. Using webform, omnipay, cybersource.

enter image description here

  • What version of CiviCRM and Webform CiviCRM module do you have on this site? – KarinG - Semper IT Nov 26 '19 at 0:40
  • At the time 5.18.x and latest webform. – themak Dec 3 '19 at 16:05
  • Did you ever find out the problem? I'm having the same problem now on Wordpress 5.4, Civi 5.24.6. – kapn Aug 13 '20 at 17:12
  • kapn - did you figure out this problem? we are now seeing this on a WP site which changed to using shortcodes – petednz - fuzion Aug 17 '20 at 19:12
  • No idea - it never came up again. – themak Aug 20 '20 at 16:01

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